FAQ's - Troubleshooting service issues & compactor repair

We answer the most common questions about compactor repair and service issues.

Why is my trash compactor/crusher/garbage disposal not working?

Has your equipment been emptied recently? It is possible that the hauler switch is turned off or the main disconnect is off.
Check the top switch.

My compactor/crusher/garbage disposal has power, but the motor is not working. What should I do?

Check for a RESET on the panel.

If none is available, call for service assistance.

Why is my compactor/crusher/garbage disposal motor running but trash/cardboard/plastic is not going down in chute/hole in wall?

It is possible there could be a jam in the chute bridge. We recommend calling for service.

I can hear my compactor/crusher/garbage disposal motor running but the crusher/platen is not moving?

Check site gauge/oil view port for oil level.
Check for oil on ground near compactor or power unit.

Why is my garbage compactor/crusher/garbage disposal saying it is full when it was just emptied?

Check hoses to ensure they are connected.
Push and pull E-stop for possible full reset.

Is there anything I can do to stop the bad smell/odor on my compactor/crusher/garbage disposal?

We suggest using the following products to fix the odor/smell:

Glacier Ozone
Sonozaire
Liquid deodorizer
Odor granules

Why is my compactor/crusher/garbage disposal not retracting?

Check that hoses are connected properly.

Other possible issues:

Possible limit switch/sensor issue, call for service.
Possible pressure switch issue, call for service.
Possible directional valve issue, call for service.

Why is my compactor/crusher/garbage disposal tripping the main circuit breaker?

There could be a possible electrical issue with motor. Please call for service.

There could be a possible weak/old circuit breaker. Please call an electrician.

Can the oil in my industrial compactor/crusher/garbage disposal evaporate?

No, oil can not evaporate. There could be a possible leak on the power unit, hoses or cylinder(s). We recommend having a technician take a look. Please call for service.

What type of oil does my compactor/crusher/garbage disposal use?

Check owner’s manual for oil information. Most units can use AW32 or AW46 oil.

Why does the oil display/site gauge look like milk?

The oil is contaminated with water. You will need an oil change and inspection. Call for service.

How often should I perform maintenance on my waste compactor/crusher/garbage disposal?

Please refer to the owner's manual for the OEM recommendation on maintenance and PM schedules for your specific equipment.

Generally, we recommend preventive maintenance at least once every year. Call us to schedule maintenance on your waste compactor, crusher, or garbage disposal.